At BillerOne, we are committed to providing our users with the highest level of service. Our support agents are available 24/7 to assist you via phone or email. If for any reason an agent cannot be reached immediately, you will be prompted to leave your contact information and will receive a response within 24-48 hours, even on weekends.
All emails are answered within 24 hours, and 75% of all inquiries are resolved within 12 hours. If further information is required, we will notify you and do everything possible to ensure that your request or issue is fully resolved.
Our top priorities are quality, user satisfaction, and prompt attention to any and all requests and issues. Thank you for choosing BillerOne as your service provider, and we look forward to delivering the best customer support in the industry.